FAQ - FREQUENTLY ASKED QUESTIONS

Pousada Martin de Sá is located in Avenida Manoel Henrique de Oliveira, nº 380, in the Martin de Sá neighborhood in Caraguatatuba/SP!
We are located on the side of the Rio-Santos Highway, towards Ubatuba. As a point of reference, we have the Martin de Sá warehouse and the Martin de Sá Rations House next to us. For more information, the location can be found below in the footer of the page, within the map.

Our opening hours Check-in starts from 2pm and our opening hours Check-out is until 12pm

Yes. Martin de Sá beach is located within the Martin de Sá neighborhood, hence the name, Pousada Martin de Sá.

Yes. Yes, we accept! Bring your little friend, as long as it's small and weighs no more than 8kg, okay?

Yes. We do not have specific apartments for people who want to bring their pets, so they can stay in any available apartment. For this reason, a much heavier cleaning is necessary than the normal cleaning we have already carried out, as it is an apartment for use by all people, we need to leave it clean for those who have and those who do not have a pet, without leaving any residue. trace that some animal was there. That's why we charge an additional fee of R$20.00 per night, remembering that any damage caused by your pet is not included in this amount and will have to be charged on site.

According to Law 12,546, approved in 2011, but regulated in 2014, prohibits the act of smoking cigarettes, cigarillos, cigars, pipes, hookahs and other products of the same characteristics in closed, collective use spaces. Therefore, smoking is not permitted on the inn's premises. As an option, we have the inn's parking lot as an open area for smokers.

All of our sockets are 220v.

Yes. All of this is already included in the daily rates. When you finish your stay, simply leave all the items used during your reservation inside the apartment!

We ask for a deposit of 50% of the amount, which can be paid via PIX or bank transfer, total amount on credit card via payment link. This way we ensure that your apartment will be reserved on the day of your check-in! The balance of the reservation must be paid at check-in.

All children are very welcome!
Children up to 5 years old are free. From the age of 6, you are already considered an adult at this Pousada and pay normally. This courtesy is limited to just 1 child per apartment, if there is more than 1 child under 5 years old, all excesses will also be charged. More information you will find in our Policy for Children.

  • We accept all cards, both Debit and Credit. Reservations above R$ 600.00 we pay in up to 6 interest-free installments. For more installment information, please contact our reservation central;
  • Bank deposit (If done on weekends and/or holidays, it will be necessary to wait for the 1st business day to clear the amount and confirm the deposit, in this case this modality will not be accepted if done on weekends and/or holidays as a way of reserving an apartment , as we cannot actually confirm whether the amount actually fell into the account), Bank transfer (if made from the same bank, the value drops immediately and we can confirm it, however if it comes from another bank, it falls under the same rule as the Bank Deposit, except if used in the PIX form, which drops at any time, from any bank, being final of week and/or holiday, this way we can confirm payment) and we also accept Transfer via PIX;
  • Bank slips in up to 6 installments (only for reservations over R$1000, and the total amount of the reservation must be paid by the date of your Check-in)
For all forms of payment, you must send a receipt to identify the payment and thus confirm your reservation.

All information on Reservation Cancellation and/or Postponement can be found in our Cancellation Policy.

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